FAQs

Q: What is included in the Airwick Freshmatic Starter Kit?
A: The complete pack includes 1 gadget, 2 AA batteries and 1 refill spray.

Q: What is the benefit of Airwick Freshmatic over other air fresheners?
A: Air Wick Freshmatic automatically delivers regular and consistent bursts of fragrance throughout the day, so you have the reassurance of your home always smelling great. Also, because each spray is a controlled dose, you get the same level of fragrance from the beginning of the refill to the end.

Q: Can you adjust the fragrance level?
A: Air Wick Freshmatic products have three time interval settings allowing you to have control over the fragrance level. By setting the device to the three flower settings, you can move from a subtle to increasingly intense fragrance experience.

Q: Where should I put the device?
A: Air Wick Freshmatic products can be hung on the wall. Alternatively, it can be simply placed on a shelf or cupboard. It should always be placed at a height of at least 6 feet above floor level. Read the instructions before use.

Q: How do I shut it off?
A: The left switch position is off. If the unit is not going to be in use for long periods of time we recommend that you remove the refill and/or batteries.

Q: What are the best batteries to use in my device?
A: When necessary replace the batteries with new, good quality, alkaline batteries. We do not recommend that you use zinc-carbon batteries or re-chargeable ones as these may not have enough power to operate your device for long periods.